Terms and Conditions at MountCove
Introduction
Welcome to MountCove. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and placing an order with us, you accept these terms and conditions in full. Please take a moment to read them carefully, as they contain important information about your rights and obligations when shopping with us.
Throughout these terms, references to “MountCove,” “we,” “us,” and “our” refer to the MountCove brand and website. References to “you” and “your” refer to you, the customer or visitor to our website. These terms apply to all users of our site, including without limitation browsers, customers, merchants, and contributors of content.
Interpretation and Definitions
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. For the purposes of these Terms and Conditions:
“Account” means a unique account created for you to access our service or parts of our service.
“Country” refers to the United Kingdom, where our business is primarily based.
“Goods” refers to the items offered for sale on our website.
“Order” means a request by you to purchase Goods from us.
“Website” refers to MountCove, accessible from mountcove.com.
Your Account and Responsibilities
When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account and your ability to place orders on our website.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our website or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion if we believe that customer conduct violates applicable laws or is harmful to our interests.
Intellectual Property Rights
Unless otherwise stated, MountCove and/or its licensors own the intellectual property rights for all material on our website. All intellectual property rights are reserved. You may view and/or print pages from mountcove.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
- Republish material from our website without proper attribution.
- Sell, rent, or sub-license material from our website.
- Reproduce, duplicate, or copy material from our website for commercial purposes.
- Redistribute content from MountCove unless that content is specifically made for redistribution.
Acceptable Use
You may use our website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to use our website:
- In any way that violates any applicable national or international law or regulation.
- For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
- To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material.
- To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
Placing an Order
By placing an order through our website, you represent and warrant that you are legally capable of entering into binding contracts and that all information you provide is true and accurate. When you place an order, you are making an offer to purchase goods. We will send you an email acknowledging receipt of your order, which confirms that we have received your order but does not represent acceptance of your order.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we will attempt to notify you using the email address and/or billing address provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
Pricing and Availability
All prices for products displayed on our website are quoted in Pounds Sterling unless otherwise indicated. We take reasonable care to ensure that all prices are correct at the time when the relevant information is entered onto the system. However, it is always possible that, despite our best efforts, some of the items listed may be incorrectly priced.
If we discover an error in the price of goods you have ordered, we will contact you as soon as possible to inform you of this error and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.
We endeavor to hold sufficient stock to fulfill all orders, but from time to time items may go out of stock. If we are unable to fulfill your order due to lack of stock, we will notify you as soon as possible and refund or recredit your account for any amount deducted by us.
Payment Processing
We use secure payment processing partners to ensure that your payment information is handled safely and confidentially. By providing your payment details, you confirm that the payment method you are using is yours and that there are sufficient funds or credit available to cover the cost of the goods.
We accept various forms of payment as indicated on our website at the time of order. Your payment will be processed at the time of order, and you will see a charge on your statement from MountCove or our payment processor.
Product Descriptions and Information
We strive to ensure that our product descriptions, images, and other content are as accurate and detailed as possible. However, we do not warrant that the descriptions, colours, information, or other content available on our website are accurate, complete, reliable, current, or error-free.
The colours of our products are reproduced as accurately as possible, but please be aware that the actual colours you see will depend on your screen settings, and we cannot guarantee that your screen’s display of any colour will accurately reflect the colour of the product on delivery.
All dimensions and measurements quoted are approximate and for guidance only. We reserve the right to make changes to product information, specifications, and descriptions at any time without prior notice.
Limitation of Liability
To the maximum extent permitted by law, in no event shall MountCove, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the website or any goods purchased through the website.
Our total liability to you in respect of all other losses arising under or in connection with any contract for the purchase of goods, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the goods purchased.
Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability that cannot be excluded or limited under applicable law.
Indemnification
You agree to indemnify, defend and hold harmless MountCove and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Any disputes arising out of or in connection with these Terms and Conditions, including any question regarding its existence, validity or termination, shall be subject to the exclusive jurisdiction of the courts of the United Kingdom. You hereby irrevocably submit to the personal jurisdiction of such courts and waive any jurisdictional, venue, or inconvenient forum objections to such courts.
Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorised to use the website and should discontinue such use immediately.
Severability
If any provision of these Terms and Conditions is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and MountCove regarding your use of our website and the purchase of goods from us, and supersede all prior agreements and understandings, whether written or oral.
Waiver
No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term, and MountCove’s failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.
Contacting Us
We value the trust you place in MountCove and want to ensure that your experience with us is always positive. If you have any questions about these Terms and Conditions, please reach out to us through our website contact form. We aim to respond to all enquiries promptly and will do our best to address any concerns you may have.
Thank You
Thank you for taking the time to read our Terms and Conditions. We appreciate your attention to these important details and hope that your shopping experience at mountcove.com is always enjoyable, secure, and satisfying.